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Jeff had become accustomed to Michigan winters before the family moved back to Florida when he was nine. "We love it up here," says Jeff.
Jeff attended high school in Miami, and obtained his business degree from the University of Notre Dame in 1978. "The work force in Lansing is much more stable and the whole business environment is more trusting. Business flows easier -- there's more of a 'handshake' business atmosphere."
In addition to Oldsmobile, Crippen holds franchises with GMC, Mazda, and Volvo. "We also offer pre-owned vehicles, a full service department, body shop, and parts department," Jeff says.
Jeff says his goal is to develop long-standing relationships with customers and employees, and to keep his staff well-trained.
"A vehicle is the second largest money expenditure a person is going to make," he says. "We want to ensure our staff can address the customers' concerns, and do it in a professional manner."
"What we're striving for is care for the customer. Whether it's buying, service, body shop, or parts, we want to ensure our staff exceeds our customers' expectations -- and will refer their friends to us."
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